Privacy Policy

Effective Date: 01/01/26
Website: AgiLean.Ai (the “Site”)
Company: Never Limited, LLC. dba AgiLean.Ai (“AgiLean,” “we,” “us,” “our”)

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use AgiLean.Ai, including any related pages, products, services, downloads, and communications (collectively, the “Services”).

1) Information We Collect

A. Information you provide

We may collect information you provide directly, such as:

  • Contact details (e.g., name, email address)
  • Account details (if you create an account)
  • Purchase and transaction details (e.g., what you bought, receipts)
  • Support requests (messages, attachments, and troubleshooting details)
  • Forms and submissions (e.g., newsletter signups, role selection fields)

B. Information collected automatically

When you use the Services, we may automatically collect:

  • Device and usage data (IP address, browser type, device identifiers, pages viewed, time on site, referring URLs)
  • Log data (diagnostics, error logs, performance data)
  • Cookies and similar technologies (see “Cookies” below)

C. Content you upload or generate (optional)

If the Services allow you to upload documents or submit text prompts (e.g., “Ask SaasiE” features), we may collect:

  • User content you submit (text, prompts, files, highlights)
  • Outputs generated by the system in response to your inputs
    We use this content to provide the requested functionality and improve reliability/safety as described below.

Note: Do not include sensitive personal information in prompts or uploads unless you intend for us to process it to deliver the Service.

2) How We Use Information

We use information to:

  • Provide, operate, and maintain the Services
  • Process purchases and deliver digital products (e.g., downloads, reader access)
  • Respond to support requests and communicate with you
  • Improve functionality, performance, and user experience
  • Send service-related notices (e.g., updates, security alerts)
  • Send marketing communications only if permitted (and you can opt out)
  • Detect, prevent, and address fraud, abuse, security issues, or technical problems
  • Comply with legal obligations and enforce our terms

3) Cookies and Analytics

We may use cookies, pixels, local storage, and similar technologies to:

  • Remember preferences and session state
  • Enable core site features (e.g., login, checkout)
  • Measure traffic and usage (analytics)
  • Improve performance and detect errors

Your choices: You can control cookies via your browser settings and, where available, our cookie banner/preferences tool. Some cookies are necessary for the Services to work.

4) How We Share Information

We do not sell your personal information in the traditional sense. We may share information in these situations:

A. Service providers

We share information with vendors that help us run the Services, such as:

  • Hosting/CDN and infrastructure providers
  • Analytics providers
  • Payment processors
  • Email/SMS delivery tools
  • Customer support tools
  • Security/anti-fraud services

These providers are authorized to use information only as needed to provide services to us.

B. Legal and safety

We may disclose information if required to comply with law, court order, or governmental request, or to protect rights, safety, and security of AgiLean, our users, or others.

C. Business transfers

If we’re involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5) Payments

Payments are typically processed by third-party payment processors (e.g., [Stripe/PayPal/etc.]). We generally do not store full payment card numbers. Your payment information is handled according to the processor’s privacy policy and security standards.

6) Email and Marketing Preferences

If you subscribe or otherwise opt in, we may send marketing emails. You can opt out at any time by using the unsubscribe link in emails or contacting us at [privacy@agilean.ai].

We may still send non-marketing messages that are necessary for the Services (e.g., receipts, account/security notices).

7) Data Retention

We retain personal information only as long as needed to:

  • Provide the Services
  • Maintain business records (e.g., transactions)
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Retention periods depend on the type of data and why we collected it.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system can be 100% secure, so we can’t guarantee absolute security.

9) Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Accessing or updating your information
  • Requesting deletion
  • Objecting to or restricting certain processing
  • Opting out of certain marketing communications
  • Requesting a copy of your data (portability)

To make a request, contact us at [privacy@agilean.ai]. We may verify your identity before responding.

California (CCPA/CPRA) notice (optional)

If you are a California resident, you may have the right to know what personal information we collect, use, and disclose, and to request deletion and correction, subject to exceptions. We do not discriminate for exercising these rights.

10) Children’s Privacy

The Services are not intended for children under 13 (or under the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take appropriate steps.

11) International Visitors

If you access the Services from outside the United States, your information may be processed in the United States or other locations where our providers operate. These locations may have different data protection laws than your jurisdiction.

12) Third-Party Links and Embedded Content

The Services may contain links to third-party sites or embedded content. We are not responsible for the privacy practices of those third parties. Please review their policies.

13) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective Date.” Material changes may be communicated via the Services or email.

14) Contact Us

Never Limited, LLC. dba AgiLean.Ai
Email: [privacy@agilean.ai]
Mailing Address: 704 228th Ave. NE. #585 Sammamish, WA 98074